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Subscription Toolkitfor WooCommerce

Keep more subscribers and win back the ones who leave: cancellation surveys, retention offers, trial coupons, win-back e-mails and MRR metrics for WooCommerce Subscriptions.

Type
WordPress plugin
For
WooCommerce shops with subscriptions
Status
Free, with a Pro version
Get it on WordPress.org
The Subscription Toolkit dashboard and its cancellation survey on a purple contour map.

Every cancellation is revenue you can still save

Most subscribers who cancel never tell you why. Subscription Toolkit asks at the right moment and answers with the right offer: a discount for those who find it too expensive, a free month for those who need a break.

Trials turn into paying customers, those who leave anyway get a personal way back, and the dashboard shows exactly how much recurring revenue you kept.

Everything to keep your subscribers

The free version covers the moment a customer wants to leave. Pro follows up after they have gone and shows how your subscription business develops.

Pro

Included in the Pro version

  • Win-back e-mails

    Up to six e-mails with personal, single-use codes after a subscription has ended.

  • Unfinished sign-ups

    Customers whose first payment failed get a reminder within the hour that leads straight back to the payment.

  • Subscription metrics

    MRR, churn rate, retention by start month and customer lifetime value.

How it looks in your shop

A cancellation survey popup in the WooCommerce My Account page asking why the customer wants to cancel.
The survey your customers see.
A retention offer shown after the customer picked a cancellation reason.
The offer that follows.
The Subscription Trial coupon type in the WooCommerce coupon editor.
Trial coupons in WooCommerce.
Subscription metrics with MRR over time and churn by reason.
Metrics in the Pro version.

Get started

Installed and running in a few minutes.

  1. 1Install and activate WooCommerce and WooCommerce Subscriptions.
  2. 2Install Subscription Toolkit under Plugins, Add New Plugin, and activate it.
  3. 3Open WooCommerce, Subscription Toolkit, and switch the modules you need on under Settings.
  4. 4Create your first retention campaign, or a coupon with the discount type Subscription Trial.

Requirements

  • WordPress 6.2 or newer
  • PHP 7.4 or newer
  • WooCommerce 8.0 or newer
  • WooCommerce Subscriptions 5.0 or newer

Common questions

Is there a free version?

Yes. The cancellation survey, retention offers, trial coupons, dashboard and translations are free on WordPress.org. Win-back e-mails, unfinished sign-ups and subscription metrics come with Pro.

Does it work in shops with several currencies?

Yes. Subscription Toolkit works in multilingual and multi-currency shops.

Can I offer a discount or a free month instead of a cancellation?

Yes. Every cancellation reason can have its own offer: a percentage or fixed discount on a number of renewals, or a free period that moves the next payment back. It is applied the moment the customer accepts.

Does the trial coupon affect the payment gateway?

No. It uses the standard WooCommerce Subscriptions trial. Gateways that verify the card at sign-up, such as Stripe, Payrexx, Braintree or Mollie, keep doing so.

Does it work with cache plugins?

Yes. The popup only appears on My Account pages, which WooCommerce excludes from page caching. With WP Rocket the script is excluded from delayed JavaScript automatically.

Does it work with other coupon plugins?

Yes. The coupon type registers through the standard WooCommerce filter and works, for example, with Smart Coupons by WebToffee.

How do I get the Pro version?

Click Upgrade to Pro in WooCommerce, Subscription Toolkit. After the purchase you install the Pro version and enter your license key. All settings are kept.

Start keeping more subscribers today.

Install the free version from WordPress.org in a few minutes. Upgrade to Pro inside the plugin when you want win-back e-mails, unfinished sign-ups and metrics.

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